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UX Writing

Making digital products more human

A well-crafted button label or strategically positioned descriptor could be the difference between a customer seamlessly using your digital product or losing them for life.  

If you've ever encountered an unhelpful error message or been unable to complete a task online because the instructions aren't intuitive, then you know first-hand how quickly a digital experience can turn pear-shaped. 

Good design and great UX Writing go hand in hand. You can't have one without the other. And that's where I come in. 

 

As a UX Writer, I collaborate with designers, developers and product managers to create simple UI copy that sounds less like a robot and more like a human, gently guiding your users through a digital experience.  

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What you'll get

UX copy that establishes a connection between your product interface and the end user to create an experience that's a helpful, engaging and positive experience for all.

You'll get consistent messaging inside your product and out, including copy for: 

  • Chatbot conversations 

  • In-experience content and microcopy

  • User guides 

  • Error messages 

  • Notifications including push, SMS, email or in-experience messages

  • Product pages

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Why you need a UX writer to help deliver your digital products

A UX writer does so much more than write button labels and error messages.

A freelance UX writer, like me, can:

  • Deliver consistent product messaging from the inside out, including in-experience copy, product web pages and even emails or push notifications 

  • Create copy based on a deep understanding of your user and their needs 

  • Give your digital product the voice you never knew it had

  • Tackle every customer problem with a designers mindset

  • Ensure UX copy compliments the design to tell a cohesive story

  • Work collaboratively with designers, developers and product managers to create seamless digital experiences

  • Share years of knowledge that only comes from experience writing UX copy for brands just like yours. 

How much it costs

UX writing projects are charged per day. 

 

I'll scope the project and let you know how long it'll take me to complete the work or you tell me how long your team needs me – some projects take a few days while others might take a few months. 

 

Let’s chat about the scope of your project and go from there. 

From $1200 + GST

Day rate 

Choose from in-house, remote or hybrid.  

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"Emma brings the perfect words to our designs and marketing efforts."

Thom Nugyen

UX Designer

Am I the freelance UX writer you're looking for? 

Ready to collaborate to create a fluid customer experience for your digital product?

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Simple, user-friendly digital content for big tech, financial services and startups. 

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